2 Year Manufacturing Warranty

All Micro products come with a 2-year warranty against manufacturing defects, starting from the date of purchase.

  • If your product has a manufacturing fault, we will repair it or provide replacement parts at no cost.  
  • If a repair isn't practical, we may, at our discretion, replace the product entirely.  
  • Products that fail due to wear and tear, accidents, neglect, or misuse, or those outside the warranty period, can still be repaired for a reasonable fee.

Who is Covered? 

The original purchaser, provided the product was bought from an authorised dealer. Proof of purchase is required.

What is Covered?

This warranty covers defects in workmanship and materials, as long as the product has been used under normal conditions, properly maintained, and according to the provided instructions.

What is Not Covered?

The warranty does not apply to:  

  • Second-hand products or those purchased from unauthorised resellers.  
  • Modified, altered, or poorly maintained products (e.g., left outside).  
  • Normal wear and tear, including wear on wheels (flat spots, worn polyurethane, etc.).  
  • Damage from misuse, neglect, accidents, abuse, theft, or failure to follow the owner's manual.  
  • Foldable or 3-wheel scooters used in skate parks or under excessive load.  
  • Transport damage (e.g., airline or freight damage).  
  • Cosmetic issues like fading or scratches from normal use.  
  • Any other issue not related to manufacturing defects.

Customer Responsibilities (Within Warranty)

Customers are responsible for the shipping costs when sending a product back for warranty service or repairs.

Customer Responsibilities (Outside Warranty)  

If proof of purchase is not provided or the warranty period has expired, we may charge a service fee for repairs and parts. Return shipping fees may also apply.

Why Activate Your Warranty? 

  • Registering your warranty ensures a faster, more streamlined process, as we'll have all your details on file, regardless of where you bought your scooter.  
  • It saves you from having to provide proof of purchase later.  
  • In case your scooter is lost or stolen, we can verify ownership using your scooter's serial number and purchase details and potentially help reconnect you with your scooter.  
  • We'll send you regular maintenance tips and reminders to help minimise wear and tear, keeping your scooter in top condition.

No worries if you choose not to register now—your warranty will still be covered in the rare case something goes wrong!