Delivery Information

Standard Delivery: Free over $100
Express Delivery: $22.50

Orders under $100 have a $9.95 delivery fee.

Christmas order deadlines

For the best chance of receiving your order by Christmas, we recommend ordering as early as possible. Based on Australia Post’s guidelines, here are the estimated cut-off dates for each state. Please note these are estimates only, and ordering by these dates does not guarantee delivery by Christmas. By ordering close to these dates, you accept the risk of possible delays.

WA & NT
  • Standard & Express: Order before 8am Wednesday 11th December
QLD
  • Standard: Order before 8am Monday 16th December
  • Express: Order before 9am Wednesday 18th December
Rest of AU
  • Standard: Order before 8am Wednesday 18th December
  • Express: Order before 9am Friday 20th December

 

Standard Delivery

  • FREE for orders over $100 - Australia wide
  • $9.95 for orders under $100
  • via Australia Post eParcel
Based on AusPost recent delivery information, delivery estimates (in business days after dispatch) are:

Most arrive within Some items may take
Melbourne 3 business days 6 business days
Sydney 4 business days 7 business days
Brisbane 5 business days 8 business days
Canberra 4 business days 7 business days
Adelaide 5 business days 7 business days
Tasmania 5 business days 7 business days
Perth 10 business days 14 business days
NT 7 business Days 11 business days

Find out more from AusPost.

  • Outlying areas may take a day or two longer.
  • Delivery is usually between 9am & 5pm on Weekdays
  • If you are sending to a business address please provide business name
  • Packages are wrapped in plain packaging so contents cannot be seen
  • All products are in stock, unless otherwise stated next to the item
  • We can deliver to PO Box addresses

    Express Delivery 

    • Express Delivery: $22.50 (WA $30)
    • Australia wide (excl NT) via Australia Post eParcel Express
    • Cut off time for this service is 8am AEST daily.
    • Delivery is usually Next Business Day for metro areas, but due to AusPost service delays this may take longer. Their Next Day Guarantee has been temporarily suspended, see updated estimated delivery times below.
    Melbourne
    2-3    		 Sydney
    2-4     		Brisbane
    2-4
    Perth
    4-6    		 Adelaide
    2-4     		Canberra
    2-3
    Tasmania
    2-4     		NT
    4-5

    Australia Post eParcel Info

    Australia Post will not accept any 'Authority to Leave' requests. If you're not home they will leave a card and drop the package at a local Post Office for you to collect.

    Australia Post will deliver to PO Box addresses.

    Please note that Australia Post say we must allow ten days after the final day of expected delivery before contacting them to lodge a formal investigation into an overdue delivery. The investigation can take up to five business days to be resolved.

    If an item is deemed to be "Delivered" on Australia Post tracking information, and for some reason you have still not received your order, please contact them directly.

    Australia Post contact details:
    Phone: 13 POST (13 7678) from within Australia
    +61 3 8847 9045 from overseas
    Contact hours: 8am - 6pm AEST (Monday - Friday)

    Otherwise please contact us and we will follow up Australia Post for you.